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Terms of order

General

Conditions for implementing orders set out the general principles under which the company Logos Trade LTD, hereinafter referred to as the Seller, undertakes to the provision of services specified in the order made by the other party, hereinafter referred to as the Buyer.
These conditions include a range of activities, which is necessary to fulfill the obligations of both parties. Buyer when ordering acknowledge that you have read and accept the following terms of orders.

 

Accepting and order realization

The acceptance of the order realization are accepted in the form of:
writing (e-mail), telephone, personally / directly. Each forms of order applies to the sales department and the tradesman responsible for the area of the Buyer.
E-mail address and telephone number t the sales department: zamowienia@logosmedia.com.pl, +48 531 011 619; Email address, and phone number to the tradesman responsible for the area of the Buyer shall be communicated to the Buyer during the trade talks. The order must be submitted by a person authorized by the Buyer. The contract includes: Buyer’s data, delivery address, form of transport, type of supplied goods and the amount, the timing of implementation and all needed comments, which contain any additional information from the Buyer, affecting the proper performance to complete the contract.

 

Special orders

In case of special orders, seller has the right to demand prepayment of 100% of the invoice value. There is no way to cancel executed order special. As a special order a we understand for example: delivery or import the device specifically for a client from another country.

 

Complaints

Complaints of goods reported by customers are accepted only in written form. The decision to recognize the claim is made after completion of discernment within 30 days.
Filing a complaint form should include the date of filing, the data of the Buyer / applicant, product nameand type, serial number, the exact description of the problem. The buyer is obliged to protect product from further damage. Complaints must be reported immediately after detection of possible defects. If the decision to declare the complaint it is necessary to perform tests, in the presence of the Buyer, they will be done by authorized service, and in the case of successful operation and unreasonably of the complaint buyer will pay in advance the costs mentioned services. The seller is obliged to inform the date of the results of complaints and actions related to its consideration in the event that a complaint by the Seller, the Buyer shall be informed in writing by the Seller. The form of solution to the problem of defective goods seller determines together with the Buyer after the decision on the recognition.

 

Payments

Until the payment – goods are owned by the Seller the Buyer shall pay the amount due for each invoice the date indicated on it. The date of payment shall be when the bank Seller bank accept the payment, or Sellers cash. Seller reserves the right to beyond the payment date (according to invoice), telephone to inform the Seller about the debt beyond the date of payment (by invoice) for 14 days mail-in requests for payment, charging at the statutory interest after the expiry of payment (by invoice) for 30 days, the order for costs recovery and interest on all overdue payments (the amount of interest in accordance with applicable law) seller reserves the right to refuse an order if if the buyer is in arrears with payments to the Seller or when the time limit of payment is overdue (by invoice).